If you get a page that says "Tracking does not exist", no worries, please send us your order number so we can chase this up for you.
Order information may not appear in the tracking system until shipment. Please wait 48 to 72 hours after receiving your shipping confirmation email to track your shipment.
Order (exclude customized product) information generally becomes available 48 to 72 hours after you place the order.
if you have questions about your order, please send us message online at our Contact Us Page.
Emails and messages are typically answered within one business days, except for weekends and holidays.
Due to the high volume of orders we are receiving, your shipment may take longer than usual. Rest assured, we are working hard to get everything out ASAP. We know it may be frustrating to wait longer than expected for your order, but the one thing we don’t want to do is sacrifice the quality of our products. Thanks for understanding